East Bay Property Management
Encore Management
Expert Property Management
RentPros Property Management
TG Property Management
Up & Up Property Management
A
Overview

Mason makes property management manageable

One AI-enabled platform to automate your maintenance workflows.

Workflow animations
B
Details

Always accurate,
always available

Meet the new, most trusted member of your team.

Limitless Memory

Details from every interaction are captured and easily retrievable.

Automated Communication

Instant, simultaneous conversations between tenants, owners, and vendors ensure problems get solved fast.

Multi-Language Support

Built to serve diverse communities, Mason adapts to different languages automatically.

Available 24/7

Mason provides around the clock support for emergencies, so you can rest easy. Nothing falls through the cracks.

Seamless integration with the tools your team is already using

AppFolio
AppFolio
Buildium
Buildium
Propertyware
Propertyware
Rentvine
Rentvine
C
Automation

Mason automates distractions, so maintenance can do what matters

Tenant Communication
Logging Tickets
Reviewing Case History
Investigating Warranty
Real Time Troubleshooting
Requesting Photographs
Communicating with Owner
Collecting Authorizations
Supervisory Approvals
Routing Vendors
Technician Comms
Tenant Follow-Ups
Satisfaction Surveys
Organizing Documentation
Invoice Processing
Time Logging Melds
Performing Repairs
Establishing Trust with Owners

Mason automates over 80% of work orders received per week.

Turn maintenance into a profit center of your business

Easily manage more billable hours per technician, with capacity to move from reactive to preventive maintenance.

0%

Administrative cost savings
in maintenance

0%

Revenue uplift from
in-house maintenance

3 days

1 day

Vendor dispatch time

7 days

3 days

Work order resolution

D
Mission

Mason was built for a new era

We believe property management teams shouldn't be overwhelmed by maintenance communication. At Mason, we're building a future where AI handles the orchestration so your team can focus on the relationships that grow your business.

FAQ

Accuracy, Safety & Compliance

Integration & Technical

Implementation & Onboarding

Operations & Workflow

Vendor & Tenant Management

Getting Started

Book a demo

Control the chaos of maintenance.