Accessibility Statement
Effective Date: January 6, 2025
Our commitment to supporting individuals with disabilities
Enduring Labs Inc. d/b/a Mason, This is Mason (“Mason”), is committed to making our products and services, and those of the businesses we partner with, accessible to meet the needs of all our consumers. We are working to enhance our site and increase accessibility and usability for all consumers.
Online and mobile accessibility
We strive to follow the globally recognized standards of the World Wide Web Consortium (W3C) to provide content that is compatible with computer-based assistive technologies, browsers, and operating systems.
Most browsers and/or operating systems have built-in accessibility features that Mason supports, from the ability to change colors, contrast, and text size to using screen readers and skip controls. Learn tips for customizing your browser and computer setup at the W3C Web Accessibility Initiative website.
Software recommendations and settings
We follow W3C’s globally recognized standards to provide content that’s compatible with the most popular assistive technologies and web browsers. We recommend using the most current version (or the version released just prior to) of the manufacturer’s assistive technology applications, along with a current version of the operating systems and browsers listed below. We also recommend trying different types of browsers and/or operating systems with assistive technology applications to determine which combination works best for you. You can visit the individual manufacturer’s site for information about how to obtain them. You may also have access to assistance from local and state agencies or non-profit groups in your area.
While we strive to adhere to the W3C’s guidelines and standards for accessibility and usability, we cannot guarantee that any third-party content, feature, software, widgets, plug-ins or tools, located or linked to our website but not owned by Mason, conform to W3C standards and guidelines, and Mason shall not be liable for any inaccessibility or usability issues in connection with such.
Screen reader applications
The following browser and screen reader application pairings are recommended for the best customer experience:
- Chrome and JAWS
- Mozilla Firefox and NVDA
- Chrome and TalkBack for Android devices
- Safari and VoiceOver for iOS and macOS devices
You can improve your online experience by exploring these features and settings available in various assistive technology applications.
Special characters: If it’s required by your screen reading application, enable settings to automatically read any of these special characters: @, #, $, &, ‘, “, /, |, _, { }, [ ] and words with tilde or grave accented characters.
Symbols: If it’s required by your screen reading application, enable settings to automatically read these symbols: +, -, =, *, \, %, ^, ( ), < and >.
Browsers
We recommend using the most current version (or the version released just prior to) of Chrome, Firefox, Safari, or Microsoft Edge.
Telecommunications relay and teletypewriter services
Deaf or hard-of-hearing customers can call us using Teletypewriter (TTY/TDD) machines.
Accessible statement alternatives
Upon request, Mason can arrange for large-print of statements. To request this free service, email hi@thisismason.com.
Send us accessibility feedback
If you’re a person with a disability and would like to send us feedback about accessibility at Mason, send an email to hi@thisismason.com. Please don’t include your account or personal information.